Acceptable use and takedown

Using the service

DRAFT: The service operator is intended to be EduInvestment Holdings LLC, which the owner describes as a Delaware limited liability company (not independently checked against a company registry). The company’s legal address, as stated by the owner (not proof of registration and not stated to be an address for legal notices): 16192 Coastal Highway, Lewes, DE 19958, United States. Separate mailing address, not stated to be a registered office or an address for legal notices: 8 Hudson Avenue, Eastleigh Ridge, Edenvale, GP 1609, South Africa.

You may use the service to discover open-source projects and to ask questions about them. You must not:

• overload the service, scrape it at high volume, or try to get around rate limits, daily chat limits, lockouts or plan limits;
• attack, probe or reverse-engineer the service, or try to access other users’ accounts or data;
• use the service to break the law or to infringe other people’s rights;
• copy, resell or republish catalog data in bulk through the service in a way that overloads the service, circumvents limits, or otherwise violates these terms.

Ask Ossy

When you use Ask Ossy, the message text you submit, and related catalog context used to answer it, is sent to the AI provider. Do not enter personal data about other people, confidential or secret information (including keys and passwords), or anything you are not allowed to share. The same goes for anything you paste or submit: do not assume the service will detect or remove secrets before sending text to the AI provider. Do not use Ask Ossy for unlawful, abusive or harmful purposes, and note that the AI provider may apply its own rules to use of its service. We may limit or suspend chat access for abuse.

Limits

Requests are rate-limited. The Free plan allows 10 chat messages per UTC day and up to 20 results per page; Premium has no plan-level daily chat-message limit and allows up to 100 results per page, but requests remain subject to per-minute rate limits, daily request and result limits per account and per network (reset at 00:00 UTC) and abuse controls. When a limit is reached the service answers with HTTP 429 and a Retry-After header. Repeated failed sign-ins lock the account or network address for 15 minutes. We may suspend accounts that abuse the service.

Consequences and liability

If you do not follow this page or otherwise abuse the service, we may limit or suspend access to the service or to chat. This page does not set out a separate enforcement process.

The Terms of Service contain a limitation-of-liability section that still needs legal drafting: [LIMITATION OF LIABILITY - TO BE DRAFTED BY A LAWYER].

Reporting abuse of the service

DRAFT: To report abuse of the service itself (for example attacks, scraping that overloads it, misuse of someone else’s account, or content in Ask Ossy that you think is harmful), email support@solomulti.com. Include what happened, when, and any links or screenshots that do not contain secrets or other people’s personal data. We intend to acknowledge a report within 5 business days. These are targets we intend to meet, not guarantees, and they do not override any period that applicable law sets. We may limit or suspend access while we look into a report.

Notice and takedown

The catalog is intended to list information collected automatically from public sources. If you maintain a listed project, or believe that content shown here affects your rights, you can ask us to consider correcting it or no longer displaying a record. This is a request process, not an automated tool, and it does not replace any formal legal notice procedure that applicable law may require.

DRAFT: How to ask: email support@solomulti.com. The process we intend to follow:

• Send the request to the support address with the link (URL) of the catalog entry or entries concerned, and the project link at its original source.
• Tell us your relationship to the item (for example you maintain it, you own the rights, or you are a user who found an error) and what you want changed: a correction, or that we stop displaying the record.
• Tell us how to reach you. We may ask for proof that you are the maintainer or rights holder, and we may ask for more detail if the request is unclear.
• We review the request and the public source, and we reply to say what we decided and, if we decline, why. We intend to acknowledge the request within 5 business days and to tell you our decision within 30 days of receiving it. These are targets we intend to meet, not guarantees, and they do not override any period that applicable law sets. Where we decide it is appropriate, we correct the record or stop displaying it. We do not promise that every request will be granted.
• In short: we intend to acknowledge a request within 5 business days, may hide the entry from view while we review it, check it against the source terms and the claim made, decide within 30 days (remove, restore or correct) and tell you the outcome. These are targets we intend to meet, not guarantees, and they do not override any period that applicable law sets. If we remove an entry we intend to record that decision, to reduce the risk that a later catalog refresh adds it back. Claims that raise legal questions may be passed to a lawyer for review.

Open items for this page

The reply timeframes on this page (abuse reports acknowledged within 5 business days; takedown requests acknowledged within 5 business days with a decision within 30 days) are targets, and the process described here is a draft. These are targets we intend to meet, not guarantees, and they do not override any period that applicable law sets. Nothing on this page is legal advice.